CSEN775 654 499

Supplementary Services Pricing

Overview of Prices and Equipment

Overview of prices for supplementary services and equipment. All prices are excl. VAT. Valid from 1 January 2026.

ServicePrice
Technician visit - issue on provider's sideCZK 1,900
Technician visit - customer-caused issue or PC service (per started hour)CZK 1,500/hr
Basic home Wi-Fi router (incl. setup)CZK 990
Setup of customer's own routerCZK 600
Advanced home router (incl. setup)CZK 2,990
Mesh Wi-Fi system (2 nodes, incl. setup)CZK 3,990
LAN cabling via powerline (230 V)CZK 2,200
Drilling in customer's premises during installationCZK 300/hole
Cable beyond 3 m during installationCZK 40/m
Public IP address - routedCZK 200/month
Public IP address - NATCZK 100/month
Custom antenna (size-dependent)CZK 1,500-2,500
VoIP gatewayCZK 1,990
Setup of customer's own VoIP gateway/phoneCZK 1,500
Wasted survey visit (inaccessible premises)CZK 1,500
Wasted installation (customer unresponsive, roof inaccessible, etc.)CZK 2,500
Overtime technician work (customer-requested, per started hour)CZK 1,500/hr
Network infrastructure statement (submitted electronically)CZK 400
Tariff reactivation (suspended by customer)CZK 300
Phone number portingCZK 1,900